Damro Showrooms and Contact details

the success of the Damro furniture is their distribution and the supply chain effectiveness. the Damro is a good example for a srilankan industry to, how to handle a proper business with a customers to reach a nearest showrooms.The effectiveness of the customer relationship and supply chains are mostly new to srilankan companies to adopt.

for example Damro having nearly 53  showrooms in srilanka, 35 showrooms in India and 5 show rooms in Australia. some of the showrooms are operating as Franchise Showrooms, but most of the showrooms are operating independently and providing a valuable customer services.

the following details are extract from the Damro’s official website to made my arguments to be more valid

Sirlankan Showrooms and their contact details

Showrooms Address Telephone
Anuradhapura 488/7A, Maithripala senanayake Mw, New town, Anuradhapura 025 2226026
Bambalapitiya 746, Galle Road, Colombo 04 011 2553838
Bandaragama 76A, Rathnapura Road, Bandaragama 038 4290203
Battaramulla 115, Kaduwela Road, Battaramulla 011 2883245
Borella No.63, D.S.Senanayake Mawatha, Borella 011 2683740
Bulathsinghala Athura, Bulathsinghala 034 2282737
Chilaw Colombo Road, Maikkulama, Chilaw 032 2224606
Corporate Division 746, Galle Road, Colombo 04 011 2508578011 2508590
Embilipitiya Pallegama, Embilipitiya 047 2261542
Galle 32, Colombo Road, Galle 091 2233267
Gampaha 202, Colombo Road, Gampaha 033 2231990
Grandpass 517, Prince Of Wales Avenue, Colombo 14 011 2321291
Ganemulla No.14, Main Street, Ganemulla 033 2261133
Hambanthota 57, Willmat Road, Hambanthota 047 4378152
Homagama 394/4b, Highlevel Road, Makumbura, Pannipitiya 011 2891755
Ja Ela 368, Weligampitiya, Ja Ela 011 2232555
kandy 929, Peradeniya Road, Kandy 081 4931861
Katunayake 784, Colombo Road, Airport Junction, Seeduwa 011 2260078
Kalutara 271/A, Galle Road, Kalutara 034 2237351
Kegalle 144, Kandy Road, Golahela, Kegalle 035 2223893
Kiribathgoda 255, Kandy Road, Kelaniya 011 2911199
Kirulapone 429, Havelock Road, Colombo 011 2366003
Kirillawala 2/2A, Kandy Road, Kirillawala 011 2969034
Kirindiwela Jayabima, Hanwella Road., Kirindiwela 033 2269702
Kuliyapitiya 122, Hettipola Road, Kuliyapitiya 037 4696362
Kurunegala 246, Colombo Road, Wehara, Kurunegala 037 2231930
Matale 216a, Kohombiliwela, Matale 066 2224766
Matara 435, Colombo Road, Pamburana, Matara 041 2231895
Minuwangoda 179, Colombo Road, Galloluwa Junction, Minuwangoda 011 4741750
Mirigama 267/2, Pasyala Raod, Mirigama 033 2274699
Nawala 92, Nawala Road, Nugegoda 011 2822651
Narammala No.106, Negombo Road, Narammala 037 2248211
Negambo 315, Main Street, Negambo 031 4874725
Nikawaratiya Hilogama Rd, Nikawaratiya 037 4934065
Nittambuwa 26th Mile Post, Kandy Road, Nittambuwa 033 2285685
Panadura 146, Galle Road, Walana, Panadura 038 2243014
Pannala 112, Negombo Road, Pannala 037 4640221
Pallewela Madagampitiya Road, Pallewela 033 2271411
Peradeniya 279, Colombo Road, Peradeniya 081 2384520
Piliyandala 430/1, Colombo Road, Piliyandala 011 4211714
Pugoda Hanwella Road, Pugoda 011 2405086
Puttalam 159, Kurunegala Road, Puttalam 032 4865227
Ragama 85, Mahabage Road, Ragama 011 2957537
Rathnapura 41, Bandaranayake Mawatha, Rathnapura 045 2226066
Thissamaharama No.169, Main Road, Thissamaharama 047 2239745
Veyangoda 220/A, Negambo Road, Veyangoda 033 4678496
Vavuniya 284, Kandy Road, Vavuniya 024 2221403
Wariyapola Adhikari Mawatha, Wariyapola 037 2268666
Wattala 580, Negambo Road, Mabola, Wattala 011 2949507
Wennappuwa Kosgas Junction, Chilaw Road, Wennappuwa 031 4874696
Weliveriya 154/3A, New Kandy Road, Weliveriya 033 2258320
Wijerama 576, Highlevel Road, Wijerama 011 2802360
Yakkala 42, Kandy Road, Yakkala 033 2232469

89 thoughts on “Damro Showrooms and Contact details”

  1. hi Naresh,
    this is my view about the Damro and their distributions.

    unfortunately i couldn’t able to help you on this matter, but you can contact any telephone number above and collect more information about the dealerships.

    all the very best for your business,
    regards,
    Prasanna.a

  2. hi,

    I live in England, could i have one of the Damro directors contact number for me to discuss about the land i have for rent

  3. We are a leading General Trading company in Kuwait and looking for a potential supplier/manufacture for deport the productions of home furniture production such as BED ROOMS, WARDROBES, DINNING TABLES, COFFEE TABLES, TV TABLES, BUFFET & PUF etc… for our worldwide projects. I have tried to contact you, because I’m a Sri Lankan and employee here in Kuwait. I wanted to give priority for our contry company and would like to get your email ID for further reference. If you could able to response us sooner, would highly appreciate.

    1. Dear Asela,
      I could able to find the Damro Email address, if you like you can communicate to Srilanka Damro Hotline of 0334 678 678
      Or you can communicate to Bambalapitya Damro Brach on 011 255 3835

    2. Hi Asela,

      I am a Sri Lankan in Bangladesh. Experienced in HOme Textiles for Europe. Sofa covers, Bed covers and pillows, Sleepeing Bags, And any type of quilted item. Interested to have a investor to start a business anywhere.

      Daya

      1. pl respond on seekinvestor2007 at yahoo dot com if u hv an interest2invest in home decor/handicrafts item2export globally from bangladesh. i m the resource person, hv plenty of opportunity. further 880-1710-962792

  4. Dear sir/madam,

    I had enquired about following models from your showroom in Visakhapatnam and have been given to understand that the models are presently not available and the waiting period is almost 60 days:

    KWB 001
    KWM 003
    KWQ 001

    In today’s world of aggressive marketing, how is it that a reputed firm such as DAMRO is not meeting requirements of a customer? The firm also does not seem to be interested in providing the items through the other outlets of DAMRO across the country. If that be the case, why are these models on display?

    It is indeed shocking to note that the firm does not have solutions too to ensure that the customer is supplied items of his choice in a reasonable time. I think I made a wrong choice to go in for products offered by your firm. A gross mistake, indeed!! Probably, you have lost out many more customers through this one customer.

    Thank you & regards.

    Upendra (09491787312)

    1. Dear Upendra Babu,
      Thanks for your concern, between the Synergyy.com is an Media to Public a Good offers and service to Public, While I will contact to the DAMRO Srilanka By Monday and Give you a Feedback About it.
      I do understand your customer dissatisfaction and I hope I will give you good final Decision by Monday or they will contact you by the Telephone Number which you gave or by Email,

      Thanks N best regards,
      Prasanna.A

    2. Dear Upendra,
      I communicate to DAMRO Colombo Office, where they says its unable for them to identified the Regional Office Stocks in India, the Indian outlets should only able to answerable to the particular unavailable of Stokes.
      The Product me mansion
      KWB 001, KWM 003 are not even in Colombo outlets, due to not Stokes,
      And KWQ 001 is available for a Moment.
      While better you communicate them or purchase good from other Competitors of DAMRO in india.
      Best regards,
      Prasanna.A

    3. I ordered a sofa set and coffee table, got delivered 2 weeks after they promissed (2 weeks delay after several calls), but the coffe table was damaged and the delivery boy told me to keep it and they will replace within 5 days, now 2 weeks passed, no replacement, I complained to hotline several time, a customer service manager (Mr.Heshan) called me and givenhis mobile, but never picked up the phone later, now I am frustrated with their service. I am going to complain to cosumer Affairs Authority. Never go to DAMRO, they are cheaters.

  5. Hi
    What about Damros competitors such as Lionco and Arpico..I heard Lionco only takes 3days to manufacturer and deliver a custom made mattress while damro takes ages. And also both companies have all international standards while damro doesnt have one..Please tell me how damro is better than Lionco and Arpico

    Arpico
    Regards
    Shabby

    1. Dear Shabby,
      It can be, in the business every company are benchmarking each other’s and improving their quality of services to customer, therefore be happy if someone starts better service.
      The Damro was success due to their distribution channels, where its cover over all srilanka towns and every parts of India, initially.
      Therefore still they have competitive advantage on it. Hope you agreed on it.
      Best regards,
      Prasanna.A

  6. yes im aware of the competitive advantage but companies like Lionco is coming up really fast. I saw their recent projects in kurenagala and moratuwa and they are not interested in small scale buildings!
    Anyways best luck to Damro
    always admire srilankan entrepreneurs and businesses
    Thank You

    1. Yes Shabby,
      Between I am Not Representing Damro Here,
      its was one of my article, where there is good companies coming up,
      i will post a covering as well

      thanks for your supports,
      Prasanna.A

  7. Hi, I’m amit singh from india. I agreed abt the product is realy have good stucture with plasure comfort.
    I’m intrested to work with organisation.
    Currenty i’m working in a MNC in cst support department,
    suggest me how i join ur organisation?

    1. Dear Mr.Amit Singh,
      Yes you can be Partner of the DAMRO Group, where you can Contact to Colombo Head office Number and Obtain the Information about New Business,

      Best regards,
      Prasanna.A

  8. We want to sell our land and building consists of 66 cents of land and 3800sq/ft house .If you are interested to buy this property parallel to NH 47 at Certhala byepass junction having full compound wall.The house with three attached bed rooms,spacious visiting hall, dinig hall,car porch,sitout, two kitchen for fire and gas and in land consists of above 20 nos of teekwood trees,coconut trees,mango trees,and other valuable trees and have an out house.
    It have a distance of 65 kms to cochin international air port,20kms to Kumarakom tourist centre and 25 kms to Alapuzha (Kuttanad) lake tourism,35 kms to kochi city.

    If you are interested please contact: E S Murphy MOB:09037407486 Email:murphy9995104824@gmail.com
    CMC2
    Cherthala
    Alappuzha
    Kerala State
    South india Pin 688524

  9. Pls provide email contact of nearest showrooms of damro from Delhi or damro corporate office. Need to get the diagram of damro ward robe 2 door ref no. NMB2. Bought this from tirupur and shifted to noida now. And no show room in Delhi or noida so cannot get assembled .

      1. Very Poor After sales Customer Service.

        I purchased a f/automatic washing machine WMDFAN60PO in November 2014.I was told there is no free service, but any problems within 05 years will be promptly attended.
        I have a problem now and complaint was made to, Damro Mabole from where I purchased the machine. Ref 634689 on 7/9/2017.
        As at todate no response received, though several attempts were made to expedite the repairs. The whole purpose of having a washing machine is LOST, having to wait 03 – 04 days or even more.
        I hope this mail will receive the fullest attention of the management and my problem resolved asap, and hope others customers like me too are not inconvenienced by purchasing products from Damro in the Future.

  10. i am trading and sourcing agent in Reunion island (french indian ocean island)
    i need for my importing customers Outdoor plastic furnitures, please send me your catalogue with best FOB container USD cotation BY ABOVE e.mail
    best regards
    Mr GERARD

    1. Dear Santhakris,
      yes there is a Damro Centre, please find Information
      Eheliyagoda
      No: 09, Main Street,
      Eheliyagoda.
      036-2258177
      Best Regards,
      Prasanna.A

  11. Dear Prasanna,

    I want to contact Mr.Damitha Ramanayake on a business proposal. Can you help. I sent a mail to HRM but no response.

    It is surperising that there is no management contact facility in their web site.

    Dayarathne

    1. Dear Mr.Dayarathne,
      Yes, even u unable to contact them too,
      the Synergyy is a 3rd Party website posting articles about the businesses and offers in Srilanka

      Best Regards,
      Prasanna.A

  12. Dears,
    I have house in Southern Region, Sri Lanka and I need some furniture to buy, according of my friends from Colombo maybe of your origin.
    Please, can I ask you for materials of beds, wardrobes, tables, chairs, sofas? Solid massive wood or other materials? How to contact Damro by email? Pls send me email address for ordering of furniture, Im not able to get it by phone… Are you able to send me some online catalogue with prices? I want to choose something and discuss with us about prices and payment and transport condition to South region.
    Best regards,
    Zdenek Hanzalek,Czech Republic

  13. Dear Damro Management,
    I’m quiet interested with your latest project which you are planning to launch in very recent time, Textiles. Actually I’m a Fashion & Textile designer and a lecturer in Fashion designing. With a keen knowledge and an interest on Fashion trends and updates. I do involve in many fashion related jobs both in state and private sector. I work as a fashion consultant too. I would like to share my knowledge and experience with your company for a better offer. I just use this path to contact, since I was unable to find proper contact details from your Web. Please be kind enough to respond through the above stated e mail address.

    Regards,
    Hasandika.

    1. Dear Hasandika,

      its an 3rd Party article about the Damro Showrooms, even i couldn’t able to find Damro Contact Details.
      pls speak to any Damro showroom and Get their Textile email id,

      Regards,
      Prasanna.A

  14. Having ordered a wardrobe from Damro Bambalapitiya Sri-Lanka I was very dissappointed with the laid backed attitude of after sales.The wardrobe was supposed to be delivered withen 2 weeks but after 3 week I contacted the customer service hotline whereby arrangements were made to deliver the item that day 12-12-12.I was told I would be informed half an hour before the item would be delivered.I stayed in from 11AM but the item was not delivered till 21:55 that evening.I have never heard of any country in the world that delivers items at that time of nite.Being an International company who are the people who run this operation,have they got a clue on how to run a business? Let me make a few suggessions,firstly give the customer a time frame ie either AM/PM secondly deliveries should not take place after 19:00 hours the latest both for the safty of the customer and the safty of the delivery personal.Your views on this would be appreciated.

  15. Me too have ordered a wardrobe from Damro Kundasale Sri-Lanka I was very disappointed with the attitude of sales officers.The wardrobe i orderd was s – KWM 001M – which is supposed to be with-out the mirror, but with two bottom drawers. It was not in display but the sales officer said they have the model and the only difference from KWM 003 will be the lack of mirror. But the model they delivered me with is quite familiar to KWO 001 model, which has no drawers. I orderd the Monarch model becoz the sales officers comment that the only difference will be the lack of mirror. I would have purchased other model with drawers for far more lower price if they have given me correct information. So pls do advice the sales officers to provide customers with accurate information. And it would be better if the furniture’s has any sort of identification on them about their model.

  16. Dear Sir,

    Do you have any show room at the Sri Lanka Air Port.please there contact number
    Thanks,

    Kumara

  17. Dear damro comapy ! i really want to get some stuff from srilankan shop , , can you let me know you guys acept credit card????

    thank you

  18. Hi,I am a student who is sitting for the GCE A/L this year and I am suppose to do a project on the management activities of damro furnitures in srilanka. so can u please help me 2 get the details on it. THANK U

  19. Hi
    I’m doing a project about damro furniture for CIM studies please can you help me get following details
    1.company back ground
    2.vision and mission
    3.market
    4.industry
    5.competition
    6.customers
    7.financial performance
    sale/profit/share value/challenges

    8.Non financial performance
    Awards/standard/no of branches/future out look

    Dear I’ve tried to take above details from website .but couldn’t get much as nothing Damro has given to web

    Thanks and regards
    Zahran

  20. Im getting a very poor service from Damro.

    I ordered a Sofa and after passing the promised delivery date they just ignoring.

    Always they will telling that they will check and give a call. But the call is never gonna happen.

    They only care about the payment and after doing the payment they don’t have any interesting to deliver or even communicate with the client.

  21. Dear Sir,
    I would like to begin a damro show room in Maharagama area, Can you send me what are the requirements that I should have for that and Contact details.
    My contact no 0783679002.
    Thank you
    Regard
    Isuru

  22. About 5500sqft are available in the heart of eraniyagala town facing Dehowita Deraniyagala main road .Ideal for show rooms ,bank and warehouses

  23. for mattress production you can buy materials cheaper than now you buy , contact Mihindu Ariyaratne, siluets (pvt) Ltd, lot no14, zone 1,BEPZ, weligama, malwana. 0114768000

  24. I ordered Executive table and High back chair from DAMRO Bambalapitiya branch on last Saturday. The sales executive promised he will deliver the goods by Friday (16/05/2014) . When i contacted them on 16th they said they will do the delivery before 5 pm. Still they struggle with the goods. They promises various things until you pay the bill. There after when we call they ignore us as well as when we visit the showroom they hide. Is this DAMRO quality of service. All the time DAMRO head Mr. Ramanayake Pathirennahalage Damitha Ramanayaka Also hiding from public without making any comment or reply or never answer the phones unless a 3rd part answers and say “BOSS IS AT A MEETING”!!!!!!!!. All the Damro showrooms has a typical situation of not delivery on time. Whether in head office or Kandy or Jaffna or bambalapitiya its the same scenario.

    1. Dear Hemal,

      we are http://www.synergyy.com is not related with Damro, while i was experience a good service from them in past, i hope there might be some problems on your delivery, otherwise Damro doing good service compare to other service providers around the island.

      i hope they will response you well soon,

      regards,
      Prasanna

  25. My Address is No.17/1, Grand Hotel Rd, Nuwaraeliya
    Contact No. 071-4245961 052-2224400

    I requested a repair of my Washing Machine DFA-60
    on 4th Sept. 2014. but any person didnt attend as yet for repair.

  26. I am really unhappy about service.I went to buy a computer table last week and selected one.when I’m about to make the payment they said it’s not available and can order and it will take 3 or 4 weeks to get it.What kind of service was that.Can’t we go and buy a table and no point of waiting a month for a table.

  27. I don’t know how to check that the machine is working by button trick one man from damro came to make my machine he did it so I too want to know how to do it pls reply

  28. I like Damro’s Innovex gas stove. Its blue flame high efficiency feature is excellent. The gas consumption is extremely low. But I have a suggestion. Can’t you adjust the gas controls to reduce the flame when needed? What I mean is the lowest setting (turn the knob extreme left) the flame is still more than necessary. In other words, the lowest is not low enough. For certain type of cooking, you need a very low flame. This cooker does not allow me to have a very low flame.
    I hope Damro will consider studying the problem to improve the design.

  29. Hi Asela,

    Could you kindly post me Mr Damitha Ramanayake’s email id (MD of Damro) to fwd a business proposal? Even his office line (direct no) so I could spk to his PA to reach him direct.

    Thanks.

    Joint Managing Director/CEO
    Leondce Holdings (Pvt) Ltd
    Sri Lanka

  30. POOR CUSTOMER CARE SERVICE‏

    Dear Sir / Madam,
    REFERENCE SERIAL NO: 10-107-01-57835-2015

    I have purchased a Damro Washing Machine (6kg) on 12th July 2015. It has malfunctioned 10 days ago. My wife has informed this matter to Damro customer care service. The customer care agent has promised to attend a service/maintenance crew for this job within 3 days.
    But nobody came for service the washing machine. After 3 days my wife again contacted your customer care service. The agent promised as same before. We have contacted more than 7 times your customer care service. But nobody attended to this service.
    I really disappointed with your customer care service.
    Please send your technician as soon as possible for repair the machine.

    Location:
    No. 467/G, Mahawela Road, Pahala Biyanwila,
    Kadawatha.
    Contact No: 0773661332/ 0112923825

    Thanks and best regards.

  31. I have booked for Coffee Table on 2nd Jan 2016 and the delivery date promised is 20th Jan 2016, even after repeated follow up for last five days there is no confirmation on the delivery of the same. It was terrific experience with DAMRO as the customer service team at showroom have never responded as responsible sales manager.

  32. I am really unhappy about your service.I went to buy a 3 doors wardrobe on 18 march of 2016 in kekirawa show room.I made the payment & after 3 days they came & delivered the packet of my item.They said to come on 25th of march for fittings.but nobody came for that service yet.today is 28th of march.on that day I phoned to your kekirawa branch & they said they are on the way but they did not come.on Saturday i tried to contact that number but he didnt pick up his phone.we have contacted more than 10 times your fitting officer.please send one of your fitting officer as soon as possible.
    I am disappointed about your servese.

  33. We are looking for Innovex pedestal fans for our office. Can any one of you can help us to find from any showroom island wide. I checked with few….they say stocks are over

  34. For our Brandix Rathmalana branch we required 5 nos of TBS002P mini bar stools,kindly send me an official quotation for same.

  35. Complaint:
    It is disappointing to note your establishment does not abide by delivery date indicated in the sales order, nor has the decency to inform inability to deliver on time. I have a lower back problem and a slipped disc which is the reason we chose the bed and that same day 7th May placed an order for the coir mattress with Hayleys and as promised delivered on due date. But due to the negligence of your staff, we have been put into grave inconvenience. I also have to inform you that my home already has 5 Wardrobes which were delivered on time when placed at the Bambalapitiya branch. The Rajagiriya branch needs to be held responsible for this lapse.

  36. Dear Sir,

    Plywood project – Myanmar

    I am Nishantha Mahendra. I worked as an Export executive in a plywood factory in Myanmar for last three years.

    I have done a special research on the plywood industry in Myanmar and the feasibility of this business. In my view, this business has a bright future because we can use 100% rubber wood as raw materials (veneers).

    Rubber log price: 01 Mt.(50 Cu.Ft)= USD 60 – 70
    One whole tree: USD 06 – 08

    If you are interested in this business, I can arrange everything in Myanmar. If you want to find out a partner, I can arrange it also. I attached here with a summery of the project proposal.

    Thanks and kind regards,

    Nishantha Mahendra
    119/2D, Abeyrathne Mawatha,
    Makuluduwa, Piliyandala,
    Sri Lanka.

    Email: nisho.aqua@yahoo.com
    Tel: Sri Lanka: 071 7401743
    Myanmar: 00959785582766

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