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KFC Introduce Home delivery service in Srilanka

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KFC Home Delivery
KFC Home Delivery

Recently KFC introduce Home delivery service to their consumers. The Service Hotline is 0115 532 532. The Number of 532 is simply indicating KFC as Mobile keypad.  Therefore remembering the Number is very easy as 0115 KFC KFC.


As per the counter staff says, it will take about half an hour to deliver it within Colombo. In overall this is a great benefit for the people who would like to enjoy their meals from their home.

KFC Home Deliver [ No Need to park at our own Risk ]
KFC Home Deliver

Benefit of Home Delivery

For the Customers

  • Avoiding waiting time in KFC to buy foods,
  • Time save of traveling
  • Flexibility
  • Buying depend on their budget [ Purchasing power]
  • Will quicker than going outlets

 

For the KFC

  • Targeting new customer group.
  • Cost benefit
  • Avoiding too much crowed in KFC outlets
  • Manageable Customer Groups
  • New value added services
  • Attract consumers to keep touch with KFC [0115 KFC KFC]



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Prasanna

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Comments

87 responses to “KFC Introduce Home delivery service in Srilanka”

  1. imran Avatar
    imran

    till what time do they deliver? is it like a 24 hour service or do they have deadlines?

    Reply
    1. prasanna Avatar
      prasanna

      Dear Imran,
      KFC introduce this Facility as a Value Added service, the Service is Provided by Free of Charge.
      The Delivery time will be 10.30 am to 10.30 pm. And the Delivery will take approximately 30 Minutes from Order time.
      Currently KFC Introduce in Kotahena and Rajagiriya.
      And the facility will be expand in soon time,

      Thanks n best regards,
      Prasanna.A

      Reply
    2. priyantha Avatar
      priyantha

      food is so bad,chicken biryani 240rs there is so dry cant eat its so bad . even my dog also didnt eat. in jawatha branch service also bad, this is the wayyou serve to peopel,

      Reply
      1. prasanna Avatar
        prasanna

        Dear Priyantha,
        Thanks a lot for your feedback, I feel the KFC Chicken Biryani is Good customer Satisfied product of KFC. This KFC Chicken Biryani Srilankan Custom Product by KFC,
        If you have any idea to make better, you can suggest to KFC and Improve the Standard of KFC Chicken Biryani.
        Thanks n best Regards,
        Prasanna.A

        Reply
  2. dylan Avatar
    dylan

    any idea about when the delivery service will expand to nugegoda ?? 🙂 ..

    Reply
    1. prasanna Avatar
      prasanna

      Dear Dylan,
      i hope there are going to expand soon future. 🙂

      because the Delivery services are very much attractive by Consumers,
      regards,
      Prasanna.A

      Reply
  3. nirman Avatar
    nirman

    any idea about when the delivery done to Malabe city?

    Reply
    1. prasanna Avatar
      prasanna

      as per my knowledge they introduce above 2 places, but they may deliver to your place if you ordered(if they accept only).

      better you try and see the above number,
      Regards,
      Prasanna.A

      Reply
  4. shanaz Avatar
    shanaz

    is the menu list same? or any special? how about the delivery to demetagoda? is it possible , Sundays and poya days can we accept a delivery.

    Reply
    1. prasanna Avatar
      prasanna

      Dear Shanaz,
      Yesterday KFC opens its 3rd Delivery services form Majestic City,
      With Kotahena, Rajagiriya and Majestic City they manage to deliver all over the Colombo area and deliver most of their products.
      They do delivery Sundays and Poya Days as well,
      For more information:
      Kotahena KFC Tel No: 011 2 399970
      Regards,
      Prasanna.A

      Reply
  5. ramiz Avatar
    ramiz

    can we order from mabole….

    Reply
    1. prasanna Avatar
      prasanna

      Dear Ramiz,
      That depend on their Service, you can dial their number and asked about will they deliver to your locations.
      Sometimes they do delivery,
      Regards,
      Prasanna.A

      Reply
  6. Dilush DJ Avatar
    Dilush DJ

    Hi wil u charge any delivery charges? (Its depends on city or same charges for all the cities?)

    Reply
    1. prasanna Avatar
      prasanna

      Hi Dilush,
      There are no Additional changers for Delivery service, but the delivery items are specifies (not as the whole Menu the offers in Outlets)
      Regards,
      Prasanna.A

      Reply
  7. Deepika De Silva Avatar
    Deepika De Silva

    It is the right time to comply with the new Food Packaging materials regulation of Sri Lanka which is imposed from July 1st 2011 as most of your packing material of food products especiaaly the Rice packed directly in regiform boxe do not corry Works “For Food Use” or the rquired Symbol.We hope you will ensure the food safety .

    Reply
  8. R M Avatar
    R M

    when will delivery start frm jawatha road… or colombo 5 ..?

    Reply
  9. R M Avatar
    R M

    on delivery can v pay wid hsbc card …(promotion) if on thursday

    Reply
  10. Eranga Avatar
    Eranga

    can we order from RAGAMA

    Reply
  11. Afzal Avatar
    Afzal

    They don’t deliver to ragama but they deliver up to kandana from Ja-ela KFC..

    Reply
    1. prasanna Avatar
      prasanna

      Hi Afzal,

      KFC in the process of Developing Home Delivery service to cover the wide range,
      Hope they will be cover Ragama area soon as possible,

      Regards,
      Prasanna.A

      Reply
      1. Afzal Avatar
        Afzal

        They have started the delivery service in kfc kandy and kfc moratuwa….

        Reply
        1. prasanna Avatar
          prasanna

          yes, they have started..

          Reply
  12. shazna Avatar
    shazna

    nyc service 🙂

    Reply
  13. daniyal Avatar
    daniyal

    you guys give the worst delivery services because last night i ordered a snacker and a chicken popcorn . we ordered it at 7.30pm and you brought it to us at 8.45!. actually my dad got
    pissed off and cancelled the order at 8.45. PIZZA HUT IS THE BEST OF ALL IT COMES IN EXACTLY 30 MINUTES . DON’T COPY PIZZA HUT BUY BRINGING IT TO THE PEOPLE WITHIN 30 MINUTES . i went to bangkok, Malaysia and hong kong on august and KFC was the BEST EVER!!!!!!. AND IN SRILANKA KFC IS THE WORST!!!!!. ALL THE OTHER FOOD CENTERS ARE GOOD EXCEPT KFC. i must have been realy harsh on you but kfc food is very tasty!

    Reply
    1. 1337 Avatar
      1337

      Cool story bro.

      Reply
    2. Roxyoga Avatar
      Roxyoga

      Ai daniyel and that fool name what bla bla bla dont say bad words about KFC dont tell anything otherwise u have to suffer alone to that words ai KFC IS THE BEST FOOD EVER I EAT

      Reply
  14. kemster Avatar
    kemster

    oh my god kfc is he best . best best best !!!!!!!!. snacker is he best type

    Reply
  15. kemster Avatar
    kemster

    try to make your delivery services faster OK !

    Reply
  16. bla bla bla Avatar
    bla bla bla

    kfc is foololsih

    Reply
    1. anita Avatar
      anita

      Good service, but please consider the foll:

      Try to include fries too when you deliver. Or is it because when fries get cold they are not tasty?

      Why have a minimum order ampunt of Rs 300 for delivery? Especially if you have to deliver just down the road from your outlet.

      Reply
      1. Prasanna Avatar
        Prasanna

        hi Anita,
        as u says the reason for not to deliver the fries is its life time is 5 to 10 minutes, where its lot s of time to home delivery, therefore KFC is avoiding it.
        and there is not Minimum Amount for Delivery order, you can order what you wish.

        Best regards,
        prasanna.A

        Reply
  17. Haily Avatar
    Haily

    Is it free? can i get it to mt.lavinia?

    Reply
    1. Afzal Avatar
      Afzal

      Yes..it’s free…now they have started in mount lavinia…..

      Reply
  18. javika Avatar
    javika

    kfc sux to the max

    Reply
    1. Satheesh Avatar
      Satheesh

      It is said that the delivery time starts from 10:30am. But today (05/05/2013)I was trying to call and order some meals from 10:40am to 11:00am, but no one responded to my call. (Tried in 3 languages as well)

      I had to order the lunch for around 25 people. But i could not make it, & finally I ordered another place where they deliver to our door step. I was very disappointed on this.

      Reply
  19. gimhani Avatar
    gimhani

    is it possible to piliyandala?

    Reply
  20. wicky Avatar
    wicky

    is it possible to deliver to borelasgamuwaa??

    Reply
  21. Blahgighan Avatar
    Blahgighan

    Seriously though… Since you guys are delivering you might want to pick up the pace.. You’ll take ages to send the food over,, If you’re doing something do it right, or dont do it at all.. Pizza Hut for a classic example, spot on time delivery.. Pick it up KFC 🙂

    Reply
    1. prasanna Avatar
      prasanna

      Dear Blahgighan,
      Hope they will correct and be responsive.
      Regards,
      Prasanna.A

      Reply
  22. bhagya Avatar
    bhagya

    hi guys plz if u can deliver crushdy shake it will be better u guys also doing well the dilivery thank u to all,kissss

    Reply
  23. madi Avatar
    madi

    is the twister out of order??? for how long??? I miss it!! it was my favorite one.. 🙁

    Reply
  24. batchi Avatar
    batchi

    god they dont accept credit cards ( other than MC and kotahena) dont know their payment, delivery policies.pls train your staff. Improve your delivery system. Wat a horrible experience.

    Reply
    1. prasanna Avatar
      prasanna

      Hi Batchi,
      Thanks for your suggestions, Service Industry in Srilanka is developing, therefore KFC is also developing their Skills by Step by Steps.
      Regards,
      Prasanna.A

      Reply
  25. safra moulana Avatar
    safra moulana

    nyc service

    Reply
  26. kassy Avatar
    kassy

    I don’t know abt others but the kiribathgoda branch gives a super service comparing to pizza hut which takes almost 1.30 h to deliver to my place KFC delivers in 20-25 mins..great work guys..keep it up!

    Reply
    1. Prasanna Avatar
      Prasanna

      yes there,
      their standard time is 30 Minutes.

      Reply
  27. thahani Avatar
    thahani

    Does the Majestic City branch have delivery? n even if its juz 1 zinger burger does KFC deliver or does it have to be above certain price?

    Reply
  28. Sujith Avatar
    Sujith

    can I order from overseas to deliver to a Sri Lankan address in Mt -Lavinia ?

    Reply
    1. Prasanna Avatar
      Prasanna

      Dear Sujith,
      Yes you can make an order from Foreign, but the Payment need to done by Local Addressee,
      Best Regards,
      Prasanna.A

      Reply
  29. fazil Avatar
    fazil

    hi…
    normally how far can u deliver from the outlets…

    Reply
    1. Prasanna Avatar
      Prasanna

      Dear Fazil,
      Its Depend on the KFC Outlets,
      Best regards,
      Prasanna.A

      Reply
  30. kasun Avatar
    kasun

    could we use gift vouchers as the delivery payment?

    Reply
  31. Isuru Avatar
    Isuru

    Hi, I’m a regular customer of KFC. Most of time I used to buy Chicken Biriyani large, but the quantity is very poor. Rice is not enough for even a 10year old boy. After charging Rs.240, i guess it should consist with more rice & gravy. In other countries they don’t do like this.
    So pls be fare to customers, coz u don’t cost Rs.100 for this type of rice.

    Reply
    1. Prasanna Avatar
      Prasanna

      Dear Isuru,
      as per my knowledge they have done a servery and estimate the quantity of rice, while its not enough for some one due to their hunger,

      while the message is communicated,

      Best Regards,
      prasanna.A

      Reply
  32. Noor Avatar
    Noor

    Are you delivering katugasthotta area?

    Reply
    1. Prasanna Avatar
      Prasanna

      Dear Noor,
      i don’t know about Katugasthotta,
      pls dial their hotline and inquire about it,
      best regards,
      prasanna.A

      Reply
  33. Viraj Avatar
    Viraj

    To Mr. Prasanna:
    I just called kfc delivery service and found out that u only deliver 4km radius. Im in Biyagama and the nearest kfc is at kiribathgoda which is 8.5kms…
    If u can’t even deliver that much far please stop saying that u deliver and say instead u throw ur food items from ur outlet so the people around 4km radius can catch them.

    Reply
    1. Prasanna Avatar
      Prasanna

      Dear Viraj,
      this is 3rd party articles, we post an article about the service only. and i hope they do good service and the same time its may depend on their policies.

      Best Regards,
      Prasanna.A

      Reply
  34. udula Avatar
    udula

    do they deliver in the kandy branch????

    Reply
    1. Prasanna Avatar
      Prasanna

      Yes, they do

      Reply
  35. braden Avatar
    braden

    ul suck dnt unswr i cld u on poya day

    Reply
  36. udula Avatar
    udula

    whats the radius

    Reply
  37. afzal Avatar
    afzal

    its 8minute ride from the outlet(3km to 5km)

    Reply
  38. Bilal Avatar
    Bilal

    Your fried rice is just awesome, i am from pakistan and i just loved your fried rice and gravy. But as someone said above the quantity is not sufficient. Hope when KFC done a survey next time they will do something about it. 🙂

    Reply
    1. Prasanna Avatar
      Prasanna

      Happy to be Srilankan 🙂

      Reply
  39. Johnny Avatar
    Johnny

    when requesting for delivery do KFC only accept cash, or else credit card. like some other food chain resturant does as an value added service to its customers.

    My location is dehiwala does the delivery range include dehiwala.

    Reply
    1. Prasanna Avatar
      Prasanna

      Dear Johnny,
      Yes i hope they are delivery to there,

      Regards,
      Prasanna.A

      Reply
    2. Prasanna Avatar
      Prasanna

      i think they are Deliver
      Regards,
      Prasanna.A

      Reply
  40. dilinie Avatar
    dilinie

    can we oder online??

    Reply
    1. Prasanna Avatar
      Prasanna

      i dont think so,
      Regards,
      Prasanna.A

      Reply
  41. Sam Avatar
    Sam

    Do KFC deliver to kottawa?

    Reply
  42. wasim Avatar
    wasim

    i ordered a delivery 2 kirulapone, timing was gud, bt dey chargd 150 bucks 4 delivery, wich s unreasonable, this matter has to be resolved as soon as possible.

    Reply
    1. Prasanna Avatar
      Prasanna

      Now they do charge for Delivery Service

      Reply
  43. AJ Avatar
    AJ

    Do you take online orders? I live in US and want to place an on line order for delivery in Colombo-5.

    Reply
    1. afzal Avatar
      afzal

      They dont have online order taking system,very soon they will start.

      Reply
    2. Prasanna Avatar
      Prasanna

      No I don’t think so

      Reply
  44. Anita Avatar
    Anita

    Do you charge Rs. 150 for delivery regardless of the location? This is what I was told when I called.
    The male who answered was very rude as well. I was not even making a fuss, merely asking if it’s Rs 150 flat rate, when he said that I don’t understand, that is the way it’s done.

    When I asked if the submarine was foot long or six-inch submarine he asked me, “What do you mean footlong? large means the biggest submarine you can get!”
    He was so rude that I cancelled my order and ordered KFC instead!!

    Reply
    1. Prasanna Avatar
      Prasanna

      as personal opinion these days KFC Quality has come down a lot

      Reply
  45. Anita Avatar
    Anita

    Do you charge Rs. 150 for delivery regardless of the location? This is what I was told when I called.
    The male who answered was very rude as well. I was not even making a fuss, merely asking if it’s Rs 150 flat rate, when he said that I don’t understand, that is the way it’s done.

    When I asked if the submarine was foot long or six-inch submarine he asked me, “What do you mean footlong? large means the biggest submarine you can get!”
    He was so rude that I cancelled my order and ordered Pizza Hut instead!!

    Reply
  46. Daminda thusitha Avatar
    Daminda thusitha

    Hi this any item can u sand this my email address ok

    Reply
    1. Prasanna Avatar
      Prasanna

      There is non

      Reply
  47. Mish Avatar
    Mish

    What the hell is this? Shit!!! I’m from kilonnawa, i have orded food from kfc more than 18 times, i got de food on time, today i called ,, then they saying i’m not registerd, so they puted ma call to rajagiriya branch, after that ragagiriya person answerd and he said wait i’ll give it to delivery manegar then manegr saying sorry sir we couldn’t delivery to kolonnawa but we can delivery near to kolonnawa foodcity, then i said i have delivery to ma home mor than 10 15 times and in kolonnawa foodcity to my home there are 100 m only, but he saying sorry we can’t !!!! Then i said ok then delevery near to foodcity afterthat i’ll go and pick it!! Then maneger saying then ‘ok sir call to delivery number and order’ whats this ha? More than 18 minuts i’m in de call, i scolded him and cut de call, this is not good way to deliver, forst learn how to win coustomers saticfaction!! There are nothing!! Blody!!!! 65 rupees my cll bill,

    Reply
  48. Vijith Avatar
    Vijith

    The Manager,
    K.F.C.

    I am working in abroad.

    Can I give an order from on line.

    I can pay from my credit card.

    Vijith

    Contact no. 0097474036371

    Reply
  49. Senaka Kumarasinghe Avatar
    Senaka Kumarasinghe

    Dear Sir,

    Is there any plan to locate KFC outlet to Nittambuwa

    Senaka

    Reply
    1. Prasanna Avatar
      Prasanna

      No Sure Senaka

      Reply
  50. Dinu Avatar
    Dinu

    I was on gold for about 10 mins the first the second time for 30 mins but no agent representative answered that is a very bad service and can’t there be an official kfc site where we can order online? It’s annoying to on hold for such a long time

    Reply
    1. Prasanna Avatar
      Prasanna

      exactly true their services are very bad thesedays.

      Reply

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