The Srilanka Association for Quality organized an 18th Asia Pacific Quality Conference & Convention on Quality. The workshop could help you to meeting multiple needs and conflicting priories of a wide base of customers could be a challenge for financial service providers. Customer satisfaction can only be a result of range of factors in financial services and the world quality means customers expressed and implied requirement are fully met.
Resource Personals | |
Dr. Charles Aubrey | |
Date: | 13th October 2012 |
Time: | 1.30 Pm to 5.00 Pm |
Investment: | Rs. 6,000.00 / USD 75 for foreign participants |
Venue: | Hilton Colombo |
For more information see below image
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